Solution / Hospitality
Not just which jobs were closed. Define what ready means for a room, villa or bungalow, from turnover and inspection to the equipment inside it, and see every room as ready, not ready or unknown, with the reason. Housekeeping, maintenance and operations work toward the same room.
Completing the service updates the evidence. It does not by itself release the room.
Shared context. Not a chat, and not an integration diagram.
The team defines the standard for a room or an equipment type. The product shows what is met, what failed, and what is unknown, with the record behind each result.
If availability improves, check whether that creates more business or simply a smoother day.
No. The PMS stays where it is, and SuperAssets connects to it: Mews today. If yours is not connected yet, we build the connector on request, at no cost, in the order our customers ask for them. Most teams start on top of their maintenance or hotel operations tool, and move their work over when they are ready.
Yes. SuperAssets installs on a phone as a mobile web app, where your team sees its work and completes checklists. Scanning a QR code to open an asset, and working offline, are on our roadmap.
Yes, as an optional module: stock levels, low-stock alerts, the parts used on each job, and work paused while it waits for parts.
The property does. The requirements and intervals are yours to set and change.
Less chasing. When a requirement fails, the work arrives on their phone already assigned, with the reason, instead of a call or a message. They complete it as they do today, with the checklist when the work has one. An unknown never creates work on its own.
Every record that a requirement checks does, as soon as it arrives. The guest-ready policy includes “turned since the last checkout”, and with Mews connected the room’s housekeeping status comes in from Mews. Records that no requirement checks leave readiness as it is.