Know which assets are ready, not just which tasks are done
A closed task does not tell you a room can be sold, a rack can take load or a shuttle can leave. SuperAssets tells you, from the records your team keeps. Define what ready means for every asset, see whether each one is fit for purpose and why, and let the tasks, checklists and schedules work toward it.
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Works on top of the tools you run today. Retire them only if, and when, you choose. Open now for founding pilot partners in hotels and data centers.
In a hotel: Room 204 is not ready for arrival, because its air handler is overdue for service. The work goes to maintenance.
In a data center: Hall B is not ready for the next shift, because a cooling unit is overdue for service. The work goes to the facilities team.
In a fleet: Shuttle 3 is not ready for the 7:00 run, because its brake inspection is overdue. The work goes to the workshop.
How to read this example
- Asset The thing your team keeps ready.
- Requirement Your rule for what ready means.
- Evidence The record the check reads.
- Verdict The result, with the reason behind it.
- Next step Configured work for the right team.
The overall verdict depends on every applicable requirement. This is an example, not a live feed.
Why we build this
The real question is never “is the task done?”
At 10 p.m., an operations manager is not asking whether the last task was ticked off. In a hotel, a data center, a warehouse or an office building, the question is the same: is this asset ready for operations, fit for purpose? Most tools track the tasks around an asset and leave that answer to one experienced person, a spreadsheet and a phone call.
Operational readiness is not a task list. It is a state.
01 / How it works
Readiness first, tasks second
Set the state you want each asset in. Then use tasks, checklists, reviews and readings to reach it and keep it there.
Task tools ask whether the work was done. SuperAssets asks whether the asset is ready.
- 01
Define ready
For each kind of asset, your team writes a readiness policy: the requirements it must meet. For a room that might be: cleaned and inspected, linen stocked, air conditioning serviced. A requirement can be as small as “shift manager review approved” or as full as a service with its checklist.
- 02
Check the evidence
Each requirement is checked against the records: work orders, inspections, readings. Missing records show as unknown, never as a pass.
- 03
See the state, with the reason
Every asset is ready, not ready or unknown, with the requirement and the evidence behind it. Equipment rolls up into the room, rooms into the floor.
- 04
An engine keeps it ready
When an asset drops out of ready, the failed requirement is raised. Where an action is set up, the work is created and assigned to the right team. Where it is not, the missing work is named for a person to decide.
- 05
Report up to the asset
Every team’s finished work updates the same asset, and its state is checked again against the same policy.
Four possible results
Missing records show as unknown. Unknown is never a pass, and it never creates work on its own.
- Met
The requirement is satisfied. No work is needed.
- Unknown
The evidence is missing or unclear. A person reviews it, and no work is created.
- Failed
The requirement is not satisfied. If an action is set up, the work goes to the right team.
- Failed, needs a person
The requirement is not satisfied and no action is set up, so a person decides the next step.
Corrective work depends on configuration. Missing evidence does not create a task. Updated records inform the next check.
See the product
The same idea, in the app
The check, the reason and the next step, as your team sees them.
-
Every room, with the reasonThe rooms list shows each verdict, the reason behind it, and the work already being handled, so nobody has to ask. -
One room, condition by conditionOpen a room to see what is blocking it, and every condition from its policy as met or unknown, with its severity. -
The standard, written onceA requirement such as service within 90 days has a severity and can raise work to a team when it fails.
Screens from the SuperAssets demo hotel. “Cannot earn” marks a room that cannot be sold right now.
02 / Solutions
Any asset that has to be ready
Any operation can be modeled: a hotel room, a villa, a vehicle, a server rack, a machine. We start with hospitality and data centers, where an asset that is not ready costs money right away and where people on our team have worked, and add what our customers ask for next. Our aim: the readiness engine for physical operations.
The stay you want every guest to have.
Room standards, equipment checks, and recorded work in one view for housekeeping, maintenance, and operations. Explore hospitality → Data CentersA handover the next shift can trust.
The requirement, the recorded evidence, and the unresolved condition stay connected. Explore data centers →Alongside your tools
Start on top of your tools. Retire them only when you choose
SuperAssets reads the records your team already keeps, so you see readiness from the first week. When your team is ready, it moves its work over and the old tool can go.
- 01
Work is recorded
In your maintenance or hotel operations tool, as it is today.
- 02
Records are read
SuperAssets reads your work orders, inspections and maintenance records. Connectors are built per system, on request.
- 03
Requirements are checked
Each requirement in your standard is met, failed or unknown, with the reason.
- 04
The next step goes back to the team
Where an action is configured, a failure raises work for the right team.
03 / One example
One asset, three outcomes
See how one recorded condition becomes a clear reason and a practical next step.
These are separate condition examples. Overall readiness depends on every applicable requirement.
04 / People
Ready should not live in one person’s head
In most operations, what ready really means lives with the one person who has done it longest. That is an unfair burden, and when they walk out the door, your standard walks out with them. SuperAssets makes ready a shared statement: housekeeping, maintenance, operations and vendors all report up into the same asset and the same policy, so the whole team knows what has to be true before it counts as ready.
05 / Value
What readiness gaps cost
- Time unavailableHow long an asset or a room stays out of use while a condition is unresolved.
- Repeat workHow often the same condition comes back after the work was closed.
- Time chasing answersHow much of the day goes to establishing status instead of acting on it.
Value is measured in a pilot on your own operation, against your own baseline, using these three measures.
06 / Pricing
Pricing by asset, not by user
Pricing is based on the assets under your standard, not on how many people work on them. Plans start at 25 assets. The price per asset depends on how many automation rules apply. Users are unlimited.
- Assets How many assets fall under the standard.
- Automation Which conditions are configured to raise work.
- Onboarding What it takes to define your standard with you.
- Integrations and support The systems you need connected, and the support around them.
07 / FAQ
Frequently asked questions
01 What is asset readiness?
The state of an asset against what your team defined as ready: ready, not ready or unknown, with the reason. It answers the question task tools leave open: can this room be sold, this vehicle leave, this rack take load?
02 What does ready mean?
Ready means every applicable requirement you defined is met, based on the records the product can read. You set the requirements. The product reports the result and the reason behind it.
03 Does closing a work order make an asset ready?
Not on its own. A closed work order updates the evidence. The next check re-evaluates every applicable requirement, and the verdict follows from all of them.
04 What counts as evidence?
Any record the product can read: a completed work order, an inspection, a reading, a photo, or a sign-off as small as “shift manager review approved”. A task can require a finished checklist before it counts.
05 What do we see in the first week?
An honest first map. Every asset shows ready, not ready or unknown, and the unknowns point to exactly what nobody can prove today. You close those gaps one requirement at a time, with an inspection, a review or a connector.
06 What happens when information is missing?
The requirement is reported as unknown, not failed. Unknown means the evidence needs review, and no task is created from missing evidence.
07 Does it create work automatically?
Yes, for supported conditions with an active action configured: a failed requirement opens a work order for the right team. Other failures are reported for a person to review or configure.
08 Can a not-ready room be taken out of sale?
It can, if you want it to. What happens when an asset is not ready is yours to decide: raise work, notify a person, or take the room out of sale in a connected PMS.
09 Who owns the standard?
You do. We build the first one with you, and after the first day your team knows how to extend it. The requirements, the preventive maintenance intervals, and the configured actions are yours to define and to change.
10 What if a requirement we need is not covered?
Tell us. Cleaning, inspections, sign-offs, services, readings and parts are already there, and a new kind of requirement is built from the same parts.
11 Does it replace our existing systems?
Not on day one. Most teams start on top of the maintenance (CMMS) or hotel operations tool they run today, and move their work over when they are ready. It does not replace a PMS, BMS or DCIM: those keep running, and SuperAssets connects to them. If a connector you need is not built yet, we build it on request, at no cost, in the order our customers ask for them.
12 Will most of our assets show unknown on day one?
Often many do, and that is the honest starting point, not a failure. Each unknown names the record that is missing, so day one gives you a to-do list of what to check or record first. Unknown never raises an alarm or creates work on its own, and the count goes down as records come in.
13 What does the free readiness snapshot involve?
You pick one room type, rack row or vehicle group and send us what you already have: an export from your PMS or maintenance tool, or a spreadsheet. We map it to a readiness standard and walk you through the result live, on a call: what is ready, not ready or unknown, and why. If your export holds personal data, we sign the data processing agreement first. It is free, and there is no obligation to start a pilot.
14 How do we start?
With a free readiness snapshot: we map one room type, rack row or vehicle group from the records you already have and show you the result live. If it fits, it becomes a founding pilot.
15 Does a ready verdict certify safety or guarantee availability?
No. A ready verdict means the requirements you defined were met by the records available. It is not a safety certification, and it does not guarantee availability.
08 / Free readiness snapshot
Get a free readiness snapshot
Pick one room type, rack row or vehicle group. We map it from the records you already have and show you its readiness live. Free, no commitment.
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